Refund Policy
Last updated: September 14, 2026
This is a product showcase. Refunds are not yet processed.
1. 7-Day Return Window
You may request a return within 7 calendar days of receiving your order. Items must be unworn, in original condition, with all packaging and tags intact. See our Returns page for the full return process.
2. Refund Method
Approved refunds are issued to the original payment method used for the purchase. If you paid by credit card, the refund will appear on your card statement. If you paid by PayPal or Apple Pay, the refund will be credited to your original account. We cannot refund to a different payment method.
3. Refund Processing Time
Refunds are processed within 5-10 business days after we receive and inspect the returned item. The time for the refund to appear in your account depends on your bank or payment provider (typically 3-5 additional business days for credit cards, 1-2 for PayPal).
4. Return Shipping Costs
Original shipping charges are non-refundable. Return shipping costs are the customer's responsibility unless the item was damaged, defective, or incorrectly shipped. See our Returns page for details on return shipping.
5. Partial Refunds
Partial refunds may be issued in the following circumstances: items returned with missing packaging or accessories (up to 20% deduction), items showing minor signs of handling but not wear (up to 15% deduction), or orders where only some items are returned. We will notify you of any deductions before processing the refund.
6. Exchange Refunds
If you exchange an item for a lower-priced product, the price difference will be refunded to your original payment method following the standard refund processing timeline. If exchanging for a higher-priced item, the difference will be charged before the new item ships.
7. Damaged or Defective Items
If you receive a damaged or defective item, you are entitled to a full refund (including original shipping) or a free replacement. Contact us within 48 hours of delivery with photos. We will provide a prepaid return label for defective items and process your refund immediately upon receipt.
8. Canceled Orders
If you cancel an order before it has shipped, we will issue a full refund within 2-3 business days. If the order has already shipped, you must follow the standard return process once you receive the item.
9. Non-Refundable Items
Custom or personalized items (including monogrammed pieces), final-sale or clearance items, and gift cards are non-refundable. See our Returns page for the full list of non-returnable items.
10. Contact
For refund questions, contact us at [email protected].